NOA JEWELRY  is EXCHANGE ONLY. Our policy lasts 30 days. You may EXCHANGE an item within 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

We do NOT offer refunds.

We work with a third party shipping company, for that reason ORDERS CANNOT BE CANCELED ONCE THEY ARE PLACED. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be exchanged.
Any item that is returned more than 30 days after delivery will not be exchanged.

Exchanges (if applicable)
Send us an email at customersupport@noajewelry.shop to request a return label. 

Our return address is 


12480 NW 25th ST #115

Doral, FL 33182


 We offer complimentary return label for domestic orders only. 

Shipping costs are not refundable for the AURELIE DIAMOND COLLECTION.

 We reserve the right to change this policy without notice.